The Cosmic Bar Co.
Effective Date: March, 2026

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This Refund Policy explains how refunds, cancellations, and credits are handled.
All bookings are governed primarily by the signed Service Agreement. 

 

This policy provides a general summary for website visitors.

1. Non-Refundable Deposits
All deposits are non-refundable. They secure your date and cover administrative prep. Deposits may be transferred to a new date only if permitted by the signed Service Agreement.

 

2. Completed Services
No refunds are issued for services fully performed.

 

3. Cancellation & Notice Periods
Refund eligibility for the remaining balance (post-deposit) is determined by the timing of the cancellation as defined in your Service Agreement. Late-stage cancellations (e.g., within 14 days of the event) are generally non-refundable.

 

4. Force Majeure & Service Provider Cancellation
If we cancel: A full refund of all payments (including deposit) will be issued.
If an "Act of God" occurs: A credit for a future date will be issued. No cash refunds will be provided for events canceled due to circumstances outside our control.

 

5. Tasting Session Fees
Tasting fees are non-refundable. If a booking is confirmed within fourteen (14) days of the tasting, the fee may be credited toward the final invoice.

6. Refund Request Process
Requests must be submitted in writing to thecosmicbarco@gmail.com within seven (7) days of the event/cancellation. Include your Name, Event Date, and Invoice Number.

 

7. Processing
Approved refunds are issued to the original payment method within 7–10 business days.

8. Legal Nature
In the event of a conflict between this policy and the signed Service Agreement, the Service Agreement shall govern.